Add costs, payment and payment request

Quick to: Add costs  •  Add payment  •   Send payment request

At booking detail level you can see the current balance of a booking in the 'finance' tab. If it is negative, the customer must pay an additional amount. If it is positive, the customer has paid too much.

Add costs

  • Go to the Bookings overview and click on the desired booking.
  • Go to the "finance" tab and click "add costs."
  • Enter the description, cost, and VAT rate, then click "save."

Add payment

  • Go to your Bookings overview and click the booking you are looking for.
  • Go to the "finance" tab and click "add cash payment" if the payment was made in cash, or "from deposit" if the payment is being made using the deposit.
  • If the customer needs to pay digitally, add costs and then send a payment request.

Send payment request

In order to send out a request, a negative balance must first be created. So if necessary, first enter the costs for the payment request. Then:

  • Go to your Bookings overview and click the booking you are looking for.
  • Go to the "finance" tab and click "payment request."
  • Enter a description and amount, and optionally charge a deposit. Click "save request."
  • On the Payment Request overview page, choose how to send the payment link (via email or text message).

To revoke the request, click the three dots next to "details."

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