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Booking finances

Open booking → Finance tab

The Finance tab shows your booking's financial overview in three sections: costs (left), received payments (right), and the balance at the top.

Understanding the balance​

The top bar shows the overall payment status:

  • $0.00 Paid in full (green) = Customer paid everything
  • $X.XX Outstanding (yellow) = Amount still owed
  • $X.XX Overpaid (yellow) = Customer paid too much

The balance automatically updates when you add costs, discounts, or payments.

When there's an outstanding balance, the Collect payment button next to it opens one modal for every way to get paid. See managing payments.

Managing costs​

Add a discount​

Give discounts to adjust the booking total.

  1. Click Add discount under Costs
  2. Pick a preset from Quick presets to prefill the form, or fill it in by hand
  3. Choose Fixed amount or Percentage
  4. Enter description and value
  5. Click Save

Discounts appear as negative line items under costs.

In Percentage mode, the form shows the live calculation (e.g. "10% of $300 = $30") before you save, so there's no mental math.

Stop retyping the same discounts

Save your recurring discounts as presets and apply them in one click.

Add extra costs​

Charge for add-ons or damages that weren't part of the original booking.

  1. Click Add costs under Costs
  2. Pick a preset from Quick presets to prefill the form, or fill it in by hand
  3. Choose Fixed amount or Percentage
  4. Enter description and value
  5. Select Incl. tax or Excl. tax and choose your tax rate
  6. Click Save

The extra costs appear immediately and update the balance.

In Percentage mode, the form shows the live calculation (e.g. "15% of $300 = $45") against the booking total before you save.

Recurring charges like cleaning or fuel?

Save them as cost presets so the description, amount, and tax are one click away.

Can't edit the rental price?

The base rental price (boat + duration) is calculated automatically and can't be changed here. To adjust the rental price, edit the booking itself (change boat, duration, or dates). Use costs and discounts to adjust the total without changing the booking details.

Managing payments​

Collect a payment​

One Collect payment button covers every way to settle an outstanding balance. Click it and the modal opens on the easiest method available for this customer, with the amount and description pre-filled. Switch methods at the top; whatever you filled in comes along.

Charge the card on file. Available when you've enabled Keep card on file in integrations and the customer has a saved payment method. One confirmation and it's paid.

Charge on a terminal. Take the payment on your card reader while the customer is standing right there. See payment terminals.

Send a payment link. Send it by email or text message (address and language pre-filled), or copy the link to share it anywhere. Set when the payment is due, and toggle a deposit onto the request if needed.

When to use payment links
  • Collecting outstanding amount
  • Charging for last-minute add-ons
  • Requesting payment for manually added bookings
  • After price changes from edits

Add cash payment​

Register payments made outside Let's Book (cash, bank transfer).

  1. Click Add cash payment under Received
  2. Enter the amount customer gave you
  3. Click Add

The balance updates immediately. Cash payments don't go through payment providers.

Managing deposits​

View deposits​

Deposits appear at the bottom of the Finance tab. Click the deposit line to open it in your payment provider (Stripe or Mollie) where you can process refunds.

Deposit handling

Deposits are handled through your payment provider. Click the deposit to open the payment in Stripe or Mollie, then process the refund there.

Handle pricing changes​

When you edit a booking and the price changes:

  1. Check the new balance in Finance tab
  2. If price increased → Collect the difference via Collect payment
  3. If price decreased → Process refund via your payment provider

Process refunds​

Refund payments through your payment provider's dashboard.

  1. Click the payment you want to refund
  2. This opens Stripe or Mollie
  3. Process the refund there

The refund appears in the Finance tab once complete. Learn more in refunds and disputes.