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5 tips before going live

Everything's set up, payments are connected, boats are in the system. Before you switch your dashboard to live mode, run through these five checks.

1. Do a full test run​

Test your setup from both sides: as a customer and as an operator.

As a customer:

  • Open your booking form and complete a full booking. Does the price match what you expect? Is the time slot selection clear? Does the payment go through?
  • Review your notifications. Do the emails and messages that go out match your brand and include the right info?
  • Try canceling a booking. Does the customer get a cancellation email?
  • If you've set up additional questions, do they make sense from a customer's perspective? Are you asking for the right info at the right moment?
  • If you offer add-ons, check that they show up correctly and the pricing is right.

As an operator:

  • Create a booking from the dashboard. Try editing it, changing the time, or adding a note. Make sure the day-to-day workflow feels right.
  • Have you blocked out any dates you know you'll be closed? Think holidays, maintenance days, or private events.
  • Do you get notified when a new booking comes in?
  • Does the booking show up correctly in your bookings overview and planning?

Then ask a friend, family member, or colleague to book through your form. Fresh eyes catch things you've gone blind to after configuring everything. Real person, real flow, real mistakes.

2. Clean up test data​

After testing, clean up before you go live. Delete test bookings, remove dummy customers, and get rid of any placeholder data. A clean dashboard makes it much easier to spot your first real bookings coming in.

3. Verify your payment provider​

Connected doesn't mean ready. Make sure your Stripe or Mollie account is fully verified and approved for live payments. Stripe accounts can sit in review for days, so give it a head start.

Check your payment settings to confirm everything is green.

4. Invite your team​

If you're not the only one managing bookings, invite your team members before you go live. Make sure everyone has the right roles and permissions and knows how to handle incoming bookings, cancellations, and customer questions.

That way everyone's ready from day one.

5. Embed the booking form on your website​

Your booking form needs to actually be on your website before customers can find it. Follow the embedding instructions to get it set up. Test it on mobile too, because that's where most of your bookings will come from.

Once it's live, make a booking from your phone just to be sure.

That's it. Five checks, and you're ready to accept real bookings. Switch to live mode on your dashboard and let the bookings roll in.