Released versions

A trip that's over isn't always done. A balance still open, an overpayment to refund, and the big one: a deposit waiting to go back to your customer. Returning deposits is finally here, with one click, in full or partially if the boat came back with a scratch. The new next-step card on the booking's Finance tab shows exactly what's left and hands you the button to handle it.

With the new Booking wrap-up page you settle the whole day in one sitting: every finished booking that still needs something in one list, handled one by one or in batch. Bookings that deserve a closer look get flagged automatically, and the timeline now tells you why.

See how it works →

Your booking form knows what's available before they click​

Until now a customer picked a date, filled in the rest, and only then found out the boat was gone. We'd suggest an alternative, but the dead end was already there. Now the form greys out what isn't available up front: dates in every picker, and after a date is chosen also docks, boat models and group sizes, each with a short note explaining why.

Smart Alternatives still catches the rest, only now there's a lot less for it to catch.

See what your customers see →

Other updates​

• A calmer Collect payment window. Switching between terminal, payment link and card on file no longer jumps around while it resizes.
• Better protection for the customer area. Booking details now need their secret link, reset tokens are stored safely, and sign-in got another round of hardening.
• Various performance and reliability improvements under the hood.

Bugfixes​

• Various smaller fixes and cleanups.

Update, 15 October​

Confirm now, decide how they pay. Customer types that confirm without paying always marked the booking as paid, which was right for the customers you invoice yourself and wrong for everyone who pays later at the dock. Now you pick: Pays later keeps the balance open, so the booking lands in your wrap-up list until it's collected. On account marks it as paid, for the customers you bill yourself. Existing customer types with the toggle on now use Pays later; bookings already marked as paid stay that way. Check your customer types →

• Blockout periods in the API. Integrations can now list and retrieve blockout periods, and get a webhook when one is added, changed or removed.
• Exporting bookings works again when the person who created a booking no longer has an account.
• Guest customers with an open draft booking are no longer removed too early, and draft bookings expire at most 14 days after they start.
• Password recovery emails arrive again.

Payment terminals are here. A remaining balance, a walk-in, or a drink someone grabs on the way out: add it to the booking and tap it off on a card reader, so nobody gets sent off to pay somewhere else.

Order a reader from Mollie or Stripe and you're in business. With Mollie you can even skip the hardware and use Tap to Pay from your own phone.

Get started with terminals →

Other updates​

• Collect a payment, your way. One Collect payment button now covers the card on file, your terminal, and payment links. Pick the method, the rest is pre-filled.
• Margins, per booking. Edit the turnaround margins on a single booking, without touching your schedule.
• Flags fly on the planning. Flagged bookings show a pennant right on the booking bar, and notes now open the moment you enter a booking.
• Find any booking. Search covers all your bookings instead of just the current view, and an empty result offers one click to search without filters.
• Update emails that show the update. The booking-updated email can list exactly what changed, old and new side by side.
• Notification settings, together. Turn off booking-update emails for your whole account and point technical notifications at your tech person, both in your general settings.
• Additional charges, your order. Drag the additional charges on a pricing into the order you want.
• Skip waivers for the regulars. A customer type can now be exempt from signing waivers, so members who signed once when they joined don't get asked on every trip.
• New accounts ask for a phone number. Almost everyone wants one for last-minute changes, so it's now the default for new booking forms. Your own setting stays as you left it.
• A status page for the "is it just me?" moments. Bookmark status.letsbook.app to see what's going on when Let's Book feels slow or unreachable.
• Stronger sign-in security. Signing in got a round of hardening, and your phone now offers to fill in the SMS code.
• Various performance and reliability improvements under the hood.

Bugfixes​

• Cancelled bookings keep their add-on orders and charges visible, so you can see what was ordered and refund the right amount.
• The signed-documents icon found its way back to the bookings overview.
• Switching the planning overview from monthly to daily view behaves properly again.
• Add-on translations keep their line breaks, plus small polish across the add-on screens and the booking-form date picker.

The bookings overview you know, now smarter and faster. Filters sit in an always-visible rail, a quick Upcoming / Past switch tops the list, and bookings are grouped by pick-up day under headers like "Today" and "Tomorrow". Your morning questions, answered at a glance: what arrives today, and who still needs to pay?

Open the bookings overview →

Know exactly what your customers received​

Every booking email and text message now shows up on the booking's new Notifications tab: what was sent, when, and whether it actually arrived. If a message doesn't make it, the booking gets marked on your overview and your dashboard warns you.

Fixing it takes one click: hit resend, correct the address if needed, and off it goes with the booking's current details.

See how it works →

Other updates​

• Tighter security all around. We hardened sign-in, two-factor authentication, and the customer area following an internal security audit. Nothing you need to do, just extra locks on the doors.
• Various performance and reliability improvements under the hood.

Bugfixes​

• Boat models in the planning overview now follow the order you set on the models page, instead of doing their own thing.
• Resolved an issue where background tasks like emails could stall after a database hiccup.

Some bookings need a closer look: a boat that came back with damage, a payment you still need to check, a request you want to confirm. Now you can put a flag on a booking as a signal to your team that it needs following up.

Add a note, flip the flag switch, and the booking stands out for your whole team, on the booking and across your overview. Clear it once it's sorted, so nothing slips through and nothing gets waved off too soon.

See how it works →

Coming soon: charge right at the counter, and we want testers​

We're putting the finishing touches on payment terminals. Soon you'll be able to charge a booking and any extras you add to it straight on a card reader, so you never have to send anyone off to pay somewhere else. A remaining balance, a walk-in, or a drink someone grabs from your kiosk on the way out: add it to the booking and tap it off on the spot.

Want to be ready when it goes live? Order a card reader from Mollie or Stripe. With Mollie you can even use Tap to Pay straight from your own phone, so you can try it out without any extra hardware.

We're starting small with an early-birds test group before we open it up to everyone. Want to be one of the first to try it in your own business?

Send us a message →

Other updates​

• Set margins per slot. Give each slot its own buffer instead of one setting for the whole schedule. A multi-day charter can get plenty of changeover time while a quick two-hour trip gets just a little, and you can add that time before a slot, after it, or both. Great for cleaning, prep, inspection, or a late return. Set it in your slot schedules.
• A fresh look for your overviews. Your add-ons, docks, and boat models are now visual card grids with images, so you can spot the right one at a glance instead of scanning a list. Easy on the eyes, too.
• Your own colors for customer types. Give each customer type its own color so bookings and planning are easier to read at a glance. Your gold members can finally get the color they deserve.
• Waivers show up right away. The moment a booking is confirmed, the waiver is there, for you and for your customer, no waiting around.
• A friendlier payment page. Customers now see their own name on the payment link page, so it's clear they're in the right place.
• Jump straight to customer details. The customer section on a booking is now clickable, taking you right to their information.

Bugfixes​

• Fixed an issue where the navigation menu didn't always open the right section on certain pages.

No more retyping the same fees​

You kept hand-filling the same cleaning fee, fuel charge, and loyalty discount on every booking. Now you save them once as presets and drop them onto a booking in a single click, with the description, amount, and tax already filled in.

Need a percentage instead of a fixed amount? The new percentage mode does the math against the booking total and shows you the result before you save.

Create presets → See how it works →

Other updates​

• Your booking timeline tracks more. Booking notes, cash payments, and add-on changes now appear on the activity timeline, so you can see what changed, who did it, and when.
• Cleaner waiver prefill. We took number fields out of waiver prefill mapping. They showed up with confusing labels and there was no real reason to map them, so removing them keeps your setup clear.
• We tightened security in a few places, including two-factor authentication and the customer login area.

Bugfixes​

• Fixed statistics not matching your dashboard after moving a boat to another location.
• Fixed bookings showing at the wrong time on the planning timeline when your docks span multiple timezones.

A confirm button that follows you around​

Confirming a draft booking used to mean scrolling to the right-column status card. The new confirmation bar sits pinned to the top of the booking detail page. It stays visible across every tab (Booking, Finance, Add-ons, Timeline), so you can finalize from anywhere.

Labels got a refresh too: clearer toggles (Notify customer and Include payment link), and the free-form payment deadline became four sensible presets: Before start of trip, Before end of trip (default), In 2 weeks, or Custom. Once you confirm, the bar disappears.

Read the guide →

Waivers customers don't have to retype​

Customers with the WaiverForever integration used to fill in data Let's Book already had: name, email, phone, dates, dock, boat model. Now you map WaiverForever fields to Let's Book variables once on the integration page, and every waiver arrives pre-filled.

While we were at it, the integration page rebuilds around a per-template setup card, and the Documents to sign card on Rental setup becomes a multi-select modal. Linking one waiver across multiple dock-boat combinations no longer feels like a chore.

Set up waiver prefill →

Add-on pricing that flexes with the booking​

Flat unit prices don't always cut it. Now you can price add-ons per boat (great for BBQ kits), per passenger (drinks), or per hour or per day per boat (heaters, captain service). Pick exact-time billing when fairness matters, or rounded-up days for simpler invoicing. The total recalculates automatically if booking details change.

Set up add-on pricing →

Other updates​

• Sentinel Marine joins our hardware integrations with one-click connect and automatic engine lock/unlock at trip start and end. Sentinel replaces Trackunit, which is being phased out.
• Customers now see the main booker's name on their booking detail page, as a subtle confirmation they're in the right place.
• The planning overview now remembers your scroll position when you return from a booking, so you don't lose your place.

Setting up a new rental business used to mean staring at a long list of empty pages wondering where to start. No more. The new onboarding dashboard walks you through every step, so you can have a working setup in minutes instead of days.

What's new​

Demo mode for a safe first look - New accounts start in demo mode so you can click around, make test bookings, and see how everything fits together before going live. Clear banners in the dashboard and booking form make sure nobody confuses a demo account with the real thing.

A dedicated onboarding view - Instead of hunting through settings, everything you need to get started is grouped in one place with clear next steps. You always know what's done and what's up next.

Context where you need it - The onboarding dashboard isn't just a checklist — it's full of helpful context along the way. Right next to the settings you'll find short reads like the "10 step setup guide" and "tips before going live", plus the more advanced fine-tuning and supercharge options that even experienced tenants sometimes miss — so if you've been running your business on Let's Book for a while, it's worth a browse too.

Open the onboarding dashboard →

Terms and return URLs now speak every language​

Operating in multiple languages? Click the translation icon inside your terms & conditions URL or custom return URL field to set a unique URL per activated language. The booking form picks the right one based on the customer's language.

Update your URLs →

Add any add-on to any booking​

Flip the new "Show add-ons not available at time of booking" toggle in a booking's add-ons tab to reveal add-ons that weren't available to the customer based on your settings. Perfect for VIP exceptions or one-off arrangements, no more workarounds.

Other updates​

• Partner codes are now included in tenant booking confirmation, update, and cancellation emails
• You can now archive time periods in your rental setup that you no longer need, keeping the overview clean
• Small polish across the onboarding dashboard

Bugfixes​

• Fixed an error when editing an add-on product after its category had been archived
• Resolved an issue where some pricings couldn't be deleted
• Various stability improvements under the hood

More powerful booking questions​

Additional questions on your booking form just got a big upgrade. Instead of only text fields, you can now add checkboxes, radio buttons, and dropdown menus. Great for things like "How did you hear about us?", required agreements, or choosing a preferred pickup location.

Set up your questions

Your emails, your voice​

System emails like booking confirmations, reminders, and welcome messages used to be the same for everyone. Not anymore. You can now fully customize the content of every system notification, and use customer variables like name and booking details to make each email feel personal. Match the tone to your brand, add your own instructions, or include specifics about your location.

Customize your emails

A cleaner payment overview​

Small thing, big difference: additional charges of $0 no longer have to clutter up the payment overview. Toggle "Do not display the cost if it amounts to exactly 0" on any additional charge, and your customers only see what actually matters.

Set up additional charges

Book on behalf of a partner​

When creating a booking as an admin, you can now assign a partner to it. The booking automatically applies that partner's pricing, add-ons, and other settings — as if it came in through them. Useful when a partner sends you a booking request directly, and you want to make sure the right rates and conditions apply.

Add booking

Other updates​

• Pending bookings can now be cancelled immediately with the "Cancel" button, freeing up availability right away instead of waiting for the hold to expire
• Boat models that a customer type isn't allowed to book are now hidden in the booking form
• You can now set up a 24-hour reminder email for upcoming trips via your notifications settings
• Several dropdown menus are now alphabetically sorted and grouped with category headers for easier navigation
• The planning timeline now scrolls to the start of the day and shows a daily total of bookings and trips
• Booking confirmation emails now prompt customers to add the trip to their personal calendar (depending on their device)

Bugfixes​

• Fixed an issue where prices were shown in the booking form before making a selection
• Resolved a crash that could occur when saving pricing after removing an add-on product
• Fixed incorrect text appearing when adding labels to a booking
• Various performance and stability improvements throughout the booking form

Your planning overview just got way faster and cleaner. See boat availability directly in the timeline, spot open slots instantly, and filter exactly what you need to see.

What's new​

Planning and availability merged - Availability bars now sit directly in your planning timeline, showing you capacity and bookings side by side. See exactly why you're fully booked and when slots open up. Green bars mean boats available, red means fully booked.

Margins visible in timeline - See prep time before trips and buffer time after. Spot exactly when late returns will cause problems for your next booking.

Block bookings visible in timeline - Maintenance blocks, private events, and downtime now appear directly in your planning view. No more accidentally scheduling over blocked periods.

Smarter filtering - Filter by dock location and boat type with one click. Switch between locations instantly to see what's available where. Your selections stick while you work.

Labels on hover - Hover any booking to see labels like "VIP", "Late pickup", or custom tags you've added. Quick context without opening the booking.

Save your favorite views - Set up your filters once, save the view, and load it anytime. Perfect if you always check the same dock or boat type first thing in the morning.

Cleaner, faster - Rebuilt the whole timeline engine. Scrolls smoother, loads faster, handles hundreds of bookings without breaking a sweat.

Learn how to use it →

Coupon codes overhauled​

Search through all your codes, archive old ones, and update usage limits. No more "only showing 3 codes" nonsense.

What's fixed:

• Search across all your coupon codes
• Archive codes you're not using anymore
• Update max usages on existing codes
• Reuse archived codes when creating new ones with the same code name
• View more than just the last 3 codes

Basically: coupon management that actually works now.

Other updates​

• Slot names now show up in booking confirmations
• Override mode bookings don't guess costs anymore—what you set is what you get
• Various API improvements under the hood

Get instant notifications when things happen in Let's Book. New booking confirmed? Customer ordered add-ons? Someone signed up? Send that data anywhere you want—your CRM, accounting software, Slack, or custom tools.

Set a URL, pick your events, and you're done. Real-time updates, automatically. Perfect for building AI-powered workflows that respond to your business in real-time.

What you can do​

• Sync everything - Send booking data to Airtable, Google Sheets, or your dashboard
• Automate accounting - Create invoices in QuickBooks or Xero when bookings are confirmed
• Track add-on orders - Get notified when customers order specific products (life jackets, fuel, skipper service)
• Keep teams updated - Push notifications to Slack when bookings come in or customers add extras
• Build AI workflows - Chain actions with Zapier, Make, or n8n to trigger AI agents and automations
• Connect your own tools - Works with anything that receives HTTPS requests

Check the API documentation for technical details and all available events.

Setup guide & examples →

Other updates​

• Added queue system for background processes—actions complete instantly while processing happens behind the scenes
• Webhook delivery now uses retry queues—if your endpoint is temporarily down, we'll automatically retry sending the webhook