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Smart Alternatives

Versionv1.6

Smarter bookings, fewer drop-offs

We've added a powerful feature to keep customers booking when their first choice isn't available: Smart Alternatives. When a boat is unavailable, we automatically suggest similar boats from the same category.

How it works​

Smart Alternatives uses boat categories to suggest relevant alternatives. If someone wants a "Speedboat 8p" but it's booked, they'll see other boats in the "Speedboat" category that are available.

The flow:

  1. Customer picks a boat that's unavailable
  2. System checks the boat's category
  3. Shows available alternatives from the same category
  4. If no boats available that day, suggests alternative dates/times

Setting up categories​

To use Smart Alternatives effectively:

  • Go to your boats, select a boat model, and click Edit
  • Use the Category dropdown to assign boats to logical groups ("Small boats", "Speedboats", "Luxury", etc.)
  • Create categories that make sense for your fleet and customer choices

Control options​

You have full control over when alternatives appear:

  • Turn off suggestions per category if certain boats shouldn't be alternatives
  • Disable the feature entirely via the alternatives page
  • Configure which alternative dates/times to show when nothing is available

This keeps more customers in your booking flow instead of leaving to find alternatives elsewhere.

Other updates​

  • Improved alternative date suggestions when there's no availability
  • Fixed several bugs throughout the platform
  • You can now change your booking page URL independently from your business name